Refund Policy
Refund Window
30 Days
Unused Unlocks
Remain Available
Subscription
No Subscription
Last updated: July 24, 2026
Policy Summary
PrintableHandwriting sells one-time prepaid report unlock packages for AI handwriting analysis (digital educational software access). The standard refund window covers Single Analysis, Light Package, Standard Package, Advanced Package, Teacher Package, Teacher Plus, and Unlock Full Report when the purchased unlocks remain unused.
Refund requests must be submitted within 30 days of purchase. Once any unlock from an order has been used to deliver a report, that order is no longer eligible under the standard unused-unlock refund window.
For related legal details, review our Terms of Service and Privacy Policy.
1. Eligible Refunds
The standard refund policy covers Single Analysis, Light Package, Standard Package, Advanced Package, Teacher Package, Teacher Plus, and Unlock Full Report. To qualify, the request must be submitted within 30 days of purchase and the purchased report unlocks must remain unused. Duplicate charges and confirmed billing errors are reviewed separately and corrected when verified.
2. Package Coverage
| Package | Price | Report unlocks | Refund Status |
|---|---|---|---|
| Single Analysis | $3.99 | 1 | 30 days if unused |
| Light Package | $9.99 | 3 | 30 days if unused |
| Standard Package | $24.99 | 10 | 30 days if unused |
| Advanced Package | $49.99 | 25 | 30 days if unused |
| Teacher Package | $129.99 | 100 | 30 days if unused |
| Teacher Plus | $299.99 | 300 | 30 days if unused |
| Unlock Full Report | $3.99 | 1 | 30 days if unused |
3. Non-Refundable Cases
Refunds are not issued after the 30-day window expires, or after a prepaid unlock from the order has already been used to generate and deliver a full report. We also do not issue refunds solely because a user disagrees with the educational feedback after a completed analysis has already been delivered.
4. Used Unlocks and Partial Refunds
We do not offer partial refunds for partially used packages. Once any report unlock from an order is redeemed, that order is treated as used for standard refund eligibility.
5. How to Request a Refund
Email support@printablehandwriting.com within 30 days of purchase and include your account email, order or transaction ID, package purchased, purchase date, and a short explanation of the request. If you are reporting a billing or technical issue, include screenshots when possible. Because Paddle is the Merchant of Record, some refunds may also be handled through Paddle buyer support.
6. Review and Processing Time
Our support team reviews refund requests within 2-3 business days. Once approved, the refund is processed by Paddle and returned to your original payment method, typically within 5-10 business days depending on your financial institution.
7. Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
PrintableHandwriting operates the software product and fulfills digital report access after successful payment.
8. Billing Disputes
If you believe a charge is incorrect, contact support@printablehandwriting.com before filing a chargeback. We can usually review billing issues faster when we receive the order details directly.
Need Help?
We're happy to review eligibility questions before you file a refund request.
Contact Support